Services
More than the sale.
Buying the device is the short part. These are the things around it that decide whether it was a good decision.
Product advice
Tell us what the machine is for. We will tell you what it needs.
Choosing a computer or a phone is easier in person. Come in with your work, your study or your budget, and we will narrow the options down to the ones that actually fit.
- Guidance across computers, phones and accessories
- Options matched to your budget
- Honest comparison between models
Setup and handover
Leave the store with a device that is ready to use.
We check and prepare devices before handover so you are not left configuring something on your own. Ask us at the counter about what is included for the product you are buying.
- Devices checked before handover
- Accessories fitted in store
- Questions answered before you leave
Warranty support
Backed by warranty, handled in person.
Products sold by Techmat are backed by warranty. If something is wrong, bring the device and your receipt to the store in Musanze and speak to us directly.
- Warranty on products sold by Techmat
- Handled in store, face to face
- Ask for the term covering your product
Business supply
Equipping an office, a school or a team.
If you are buying more than one machine, talk to us before you order. We can work through the requirement with you and advise on what to standardise on.
- Multiple-device requirements
- Advice on standardising equipment
- Contact us to discuss your requirement
Need something not listed here?
Ask. If it is something we can help with, we will tell you. If it is not, we will say so rather than take the work.
Come in and ask.
We are in Musanze. On the road from Musanze Bus Park.
Musanze, Rwanda · On the road from Musanze Bus Park.